Osiris vs. NinjaOne SaaS Backup (formerly Dropsuite)
Dropsuite was acquired by NinjaOne (announced 27 January 2025, completed 2 June 2025) and now trades as NinjaOne SaaS Backup; the separate Dropsuite Email Archiving product line continues to exist alongside it. This page covers the backup product.
| Fact | Source | Confidence |
|---|---|---|
| Pure SaaS, entirely hosted by the vendor on AWS. No self-hosted or on-premises option exists. | Data centers, NinjaOne SaaS Backup FAQ | Confirmed, official |
| Priced per user/seat, with storage described as unlimited and no separate ingress or egress fees. Sold mainly through MSPs, resellers, distributors, system integrators and CSPs; a white-label programme (ARPP) exists for qualifying resellers. | Partners, NinjaOne acquisition press release | Confirmed, official |
| The partner page states no long-term contracts are typically required; the exact usage-metering method (peak-of-month vs. daily pro-rata) was not independently confirmed on an official page. | Partners page | Moderate: contract-term claim is official; metering detail explicitly unverified |
| AWS regions US/EU/APAC are selectable, with specific locations including Germany, Ireland, London, the USA, Canada, Singapore, Australia and Japan. No customer-storage option was found. | Data centers page | Confirmed, official (customer-storage absence is a negative finding) |
| Encryption: AES-256 at rest, TLS 1.2 in transit. Cited data-centre certifications include SOC 2, ISO 27001, FISMA and SSAE-16. | Data security | Confirmed, official |
| Coverage includes Exchange (with shared mailboxes and public folders), OneDrive, SharePoint, Microsoft 365 Groups, Teams (channel chat; private chat backup carries an additional Microsoft licensing cost), Entra ID, Google Workspace, IMAP/POP3, and QuickBooks. | Dropsuite product datasheets | Confirmed, official |
| Dropsuite's separate Email Archiving product (not the backup product) includes real-time journaling for M365, Google and IMAP/POP3, plus legal hold, retention, eDiscovery, an audit log and a DPO role, marketed against GDPR/HIPAA/NIS2/SOC 2. No GoBD statement was found on the official NinjaOne/Dropsuite pages checked. | Dropsuite glossary and datasheets; reseller claim explicitly not corroborated | Confirmed for the official pages; the reseller's GoBD claim is flagged as unverified, not repeated as fact |
| Free self-service export as EML, and as PST via conversion; data can be restored or migrated into other mailboxes or tenants. After cancellation, an unspecified grace period precedes deletion. | Dropsuite datasheet | Confirmed, official (grace-period length not specified in the source) |
| Not open source. | Absence checked across the pages above | Confirmed (negative finding) |
How Osiris differs
The self-service EML/PST export is a genuinely good, verifiable exit path, worth crediting directly. The gap is the same one across most SaaS-only products here: the export exists, but the live data sits on AWS under NinjaOne's account until you use it, not on infrastructure you already control. No GoBD statement was found on the NinjaOne/Dropsuite pages we checked. If GoBD compliance matters for your use case, ask NinjaOne for its current statement directly rather than relying on this page either way. Osiris's own archive layer built for German GoBD requirements is explicitly in development, not shipped (see theroadmap), and is stated there exactly as plainly. Osiris is in closed beta and not for sale yet; prices elsewhere on this site are planned launch terms.
All facts above from Dropsuite/NinjaOne's own official pages, checked 2026-09-23 and spot-re-checked 2026-09-24. Prices, editions and documented behaviour change. Verify current terms directly with NinjaOne before deciding. This page is not an endorsement of, or argument against, NinjaOne SaaS Backup; it states what its own pages say.